Privacy policy

Privacy Policy

Privacy Policy

IyoSeki Co., Ltd. (hereinafter referred to as the "Service Provider") has established this policy to ensure the proper and smooth operation of the website "Atelier ao Official Website & Online Store" (hereinafter referred to as the "Website") and to provide users with a comfortable experience.

1. Definition of Personal Information "Personal information" refers to information about a living individual that can identify a specific individual through details such as name, date of birth, or other descriptions contained therein. It also includes information that can be easily cross-referenced with other data to identify a specific individual.
2. Collection of Personal Information The Website may collect customers' personal information when they make a purchase or contact us.
When collecting personal information, we will clearly state the purpose of use and obtain it through lawful and fair means.

The personal information collected on the Website includes the following:

A | Name and phonetic notation
B | Address
C | Phone number
D | Email address
E | ID and password
F | Delivery information
G | Inquiry and transaction history with the Website, including details thereof
H | Any combination of the above that allows for the identification of a specific individual
3. Use of Personal Information The purposes for which the Website uses customers' personal information are as follows:

A | Order confirmation and inquiries
B | Shipping confirmation and inquiries
C | Responses to customer inquiries
D | After-sales service, brand-related information, and notifications about new products

The Website will not disclose or provide personal information to third parties without the customer’s consent, except in the following cases:

A | When required by law or when cooperation is necessary for government agencies, local authorities, or their designated representatives to perform duties prescribed by law
B | When it is necessary to protect human life, body, or property, and obtaining the individual's consent is difficult
C | When exchanging personal data with affiliated companies of the company operating the Website
4. Security Management of Personal Information The Service Provider implements reasonable organizational, physical, human, and technical measures to securely manage the personal information entrusted by customers. In addition, the Website handles personal information appropriately in compliance with relevant laws and regulations to prevent unauthorized access, loss, alteration, or leakage of personal data.
5. Correction and Deletion of Personal Information If customers wish to correct or delete their personal information, they may contact us via the contact information provided below.
Additionally, if the customer has registered an account, they may correct their personal information through the "My Account" section of the Website.
6. Use of Cookies To provide better services, the Website may use cookies. However, cookies do not allow the collection of personally identifiable information, nor do they infringe on customers’ privacy.
Customers can modify their browser settings to refuse cookies if they do not wish to accept them.
*Cookies are pieces of information sent from the server to the customer's browser and stored on their computer’s hard drive.
7. Use of SSL To ensure security during the input of personal information, SSL (Secure Sockets Layer) technology is used to prevent interception, interference, or alteration of the data.
*SSL encrypts information to prevent eavesdropping and data tampering, allowing for safer data transmission.
8. Contact Information Please refer to the "Legal Notice Based on the Act on Specified Commercial Transactions."
9. Changes to the Privacy Policy Any changes to the collected personal information, its usage purposes, or other aspects of the privacy policy will be announced by updating this page.